Our core business times are:

Monday to Friday - 9:00am - 4:00pm

Saturday's - 10:00am - 3:00pm

Sunday's & Bank Holiday's - Closed

Our phone lines are open weekdays, from 9:00am - 4:00pm, but our messaging service is 24 hours.

Please leave a message with as much information as possible, including your name, location, and a brief description of the job, and someone will get back to you as soon as possible.

For non-urgent matters or general enquiries, we advise to message us via WhatsApp.

Rates

Please note, we charge hourly for labour.

This includes general plumbing maintenance, small installations, item replacements, and out of hours call outs.

Although we charge hourly for labour, we are more than happy to provide an estimated cost. If you are requesting an estimate, please make sure to send one or two clear photos of the job, work area or issue to help explain your situation further. Without this information we will not be able to help.

Below you can find our general plumbing labour rates per hour.

Domestic Plumbing Rates

Monday to Friday - 9:00am - 4:00pm - £50 ph

Monday to Friday - Out of hours - £80 ph (from 5:30pm onwards)

Saturday - 10:00am - 3:00pm - £70 ph

Saturday - Out of hours - £120 ph (from 5:30pm to midnight)

Sunday's & Bank Holiday's - Closed

Hourly work rates are charged to the nearest half hour after the first hour, with a minimum 1-hour charge for any works undertaken.

If you wish to cancel or change your booking for any reason, please do so at least 1-hour before a plumber or engineer is due to arrive at the property.

A minimum charge of £20 applies for any booked site visit during weekdays, weekends, and out of hours.

Commercial Plumbing Rates

Agency, Lettings, SME & Commercial properties

Monday to Friday - 9:00am - 4:00pm - £80 ph

Monday to Friday - Out of hours - Closed

Saturday - Closed

Saturday - Out of hours - Closed

Sunday's & Bank Holiday's - Closed

Hourly work rates are charged to the nearest half hour after the first hour, with a minimum 1-hour charge for any works undertaken.

If you wish to cancel or change your booking for any reason, please do so at least 1-hour before a plumber or engineer is due to arrive at the property.

A minimum of £25 per booking applies for any booked site visit.